PRIVACY POLICY OF MY ISLAM TV

Last Updated: 6^th December 2023

My Islam TV App is a service run by Home TV Digital Limited UK. Your data is important. It’s important to us, and we understand that it’s important to you. My Islam TV App is committed to safeguarding your information in line with the latest data protection and privacy laws. We also want to be transparent about what information we collect about you, how we use it, and how you can control what we do with this information. If you have any questions, please don’t hesitate to contact us at info@myislamtv.uk

This privacy policy will only be applicable, and the obligations of Home TV Digital Ltd, developer of My Islam TV App will only extend to information expressly collected by Home TV Digital Ltd from you. Home TV Digital Ltd is committed to maintaining your trust and confidence as well as to provide you with the best possible experience while visiting our App. Thus, Home TV Digital Ltd provides this online privacy policy to make sure you are aware of our security practices and to inform you of the way your personal information is collected, used, and protected so that you will feel secure while visiting our website. By visiting our App, you are accepting our privacy policy and the practices described herein.

Consent

On using My Islam TV App, you agree to provide consent to our collection, use and sharing of your personal information as described in this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding for further operations. In case of any roaming user profile or if you are a traveler visiting various countries around the world and avail My Islam TV App services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information.

Information Collection and Use

Our Main purposes in collecting information including Personal Information or Information provided by you is to allow you to use the My Islam TV App, to improve our services to you, identify and authenticate any access to the application and related services, various features and Services on or in relation to the App contact you for any Services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record your information and details as permitted and required under applicable laws, statutory direction or judiciary orders and such other uses as provided in the Terms of Use and this Privacy Policy.

We may also collect information or Personal Information to track User behavior and preferences for internal analytics of all Users of the App, Device IDs / Unique identifiers, usage statistics, traffic data, your IP address, IMEI number, domain names, access times and using third party such as Google Analytics, Google Play Services, Google Analytics for Firebase, etc. To respond to any queries that you may have, and to communicate information to you, including notifications of alerts, any updates to the Platform, or the introduction of any future fees or charges that we may collect at the time for the provision of our services to you. We collect the permission to access Wi-Fi, Networks Connection and Network access only to allow app to connect to the internet to provide its functionality.

How we use this information and legal basis for processing

• We aim to use your information in ways that are fair and reasonable. The list below sets out the ways in which we might use your information and the legal basis for that use:
• Provide you with technical support and service messages, for example to let you know when a new version of our app is available.
• Assist you with any customer services enquiries you make.

Processing based on our or a third party’s legitimate interest:

• Personalize our service and our promotional material for you, for example to recommend content we think you might like - this will usually be based on your browsing and viewing behavior, any may also be based on any demographic information we hold about you.
• Analyze your use of our service to help us understand how people use My Islam TV, and to improve them for everyone.
• Enforce our rights and our terms of service.
• Prevent fraud or other potentially illegal activities (including copyright infringement)

Sharing your information with other trusted partners.

• Sharing your information with third parties to allow us to promote our service to you on their platform.

If we want to use your data in any way not covered in the list above, we will only do so with your consent.

Aggregate and/or Anonymised Information: We may aggregate or anonymise certain information that we collect from you. Aggregate and de-identified information is designed so that we can’t identify you personally.

Log Data

We want to inform you that whenever you use our Service, in case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, Access Notification, and other statistics. We may also use your information to evaluate your interest in various genres of content, services, offers, traffic patterns.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the My Islam TV Services, we may collect and store such information.

We identify and use Your IP address to help diagnose any problems with our server, and to administer My Islam TV. Your IP address is also used to help identify you and to gather broad demographic information to customize your experience on the My Islam TV.

Cookies

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service. If you want to remove previously stored cookies, you can manually delete them at any time through your browser settings. However, this will not prevent the Platform from placing further cookies on your device unless and until you adjust your internet browser setting as described above.

We use strictly necessary cookies and other similar technologies to keep you signed in, to secure our services and your information and for other system administration purposes. Disabling these cookies will result in loss of functionality and may prevent you from being able to access the service. These technologies also allow us to understand how users interact with our service so we can make sure your My Islam TV App experience is as good as possible and to help us improve our service in the future. These cookies collect information about your use of our services, as well as technical information such as your IP address, time of visit, whether you are a return visit, any referring website and other information about your use of our service. These analytical services help us to know how many users we have, which parts of our app are most popular and the country or region where our users are located. This enables us to better understand who is using our site and to ensure we are reaching our target demographic, and to improve and tailor our services accordingly.

Personalization: we may use cookies and other technologies to personalize content based on your viewing and browsing behavior.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

• To facilitate our Service.
• To provide the Service on our behalf.
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.
• to manage our business needs, such as monitoring, analyzing, and improving the Services and the Sites’ performance and functionality.
• to manage risk and protect the App, the Services and you from fraud by verifying your identity and helping to detect and prevent fraud and abuse of the Sites or Services.

Legal

We may disclose your personal information to the police, regulatory bodies, or legal advisers in connection with any alleged criminal offence, unlawful activity, or suspected breach of the Terms of Use and/or the breach of other terms and conditions or otherwise where required by law or where we suspect harm or potential harm to others. We will cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or location of or any other information about anyone breaching any relevant terms and conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.

In the event Home TV Digital Ltd is merged with or acquired by another company or in case of re-organization or re-structuring of business, we and our affiliates may share your personal information, wholly or in part, with another business entity.

We will only collect and process personal data about you where we have lawful basis. Lawful basis on which we would process our personal information includes obtaining explicit consent from you for processing your personal information or processing for “legitimate interests” where processing is necessary by us to provide you with customer support or process your data for providing premium services.

we use information to:

• determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations we think will be of interest to you, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests.
• prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and enforcing our terms
• analyze and understand our audience, improve our service, and optimize content selection, recommendation algorithms and delivery
• communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about My Islam TV app, details about new features and content available on the My Islam TV Services, and special offers, promotional announcements, contests, and consumer surveys.

Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. We operate globally and may transfer your personal information to individual companies of Home TV Digital Ltd affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored, or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site / Stores. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Service providers based outside Europe.

We use certain third-party companies to perform some functions of the My Islam TV service on our behalf or to provide services to us. These third parties are only allowed access to your information as needed to perform such functions or to provide such services. They’re not allowed to use it for any other purpose.

Some of these third-party companies are located, or have servers that are located, outside the European Economic Area. Where we may share your information with such companies, we take all steps reasonably necessary to ensure your information is treated securely and in accordance with this privacy notice.

However, please note that the data protection and other laws of such countries may not be as comprehensive as those in the European Economic Area. We’ll only transfer your personal information to a territory outside of the European Economic Area under the following circumstances:

• the European Commission has determined that an adequate level of protection for personal information is in place in the country to which we transfer your data.
• standard data protection clauses as adopted by the European Commission are in place governing the transfer (you can view the standard clauses on the European Union’s legal website at eur-lex.europa.eu)
• for transfers to the USA, the recipient organisation is a participant in the EU-US Privacy Shield programme; or
• other appropriate safeguards have been put in place, as described in the privacy notice for the applicable Service.

Your Rights

Any personal information you supply will be treated in accordance with applicable data protection laws including the General Data Protection Regulation (the “GDPR”) and any other applicable or superseding legislation. We are committed to delivering the rights that individuals are entitled to under data protection laws in the UK. These are:

• the right to request a copy of the personal information we hold about you. To do this, please contact us at privacy@myislamtv.uk making clear that you are requesting a copy of your personal information and including full details of what you require. You may also be required to submit a proof of your identity.
• the right to object to your personal information being processed where the legal basis for the processing is our own legitimate interests as a business. We will comply with such a request unless there is a lawful reason for not doing so, such as when we need to continue to process your information to defend a legal claim or if this information is necessary for the ongoing provision of our service.
• the right to rectification. You may request that we correct any inaccurate and/or complete any incomplete personal information.
• the right to withdraw consent. Where we are processing your personal information on the basis that you have given us your consent to do so, you may withdraw your consent at any time.
• the right of erasure. You may request that we erase your personal information, and we will comply, unless there is a lawful reason for not doing so. For example, there may be an overriding legitimate ground for retaining your personal information, such as keeping your payment information for several years to comply with HMRC rules.
• the right to lodge a complaint with the supervisory authority. We suggest that you contact us about any questions or if you have a complaint in relation to how we process your personal information. However, you do have the right to contact the relevant supervisory authority directly. To contact the Information Commissioner’s Office in the United Kingdom, please visit the ICO website for instructions.

Data Access

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).

Data Retention and Erasure

We retain your personal information as long as necessary for the performance of the contract between you and us to comply with our legal obligations. If you no longer want us to use your information, then you can request that we erase your personal information and close your My Islam TV Services account. Please note that if your request for the erasure of your personal information.

• We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a My Islam TV Services account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
• We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting, and auditing obligations.
• Information you have shared with others (e.g., Reviews, forum postings) may continue to be publicly visible on the My Islam TV Services, even after your account is cancelled. However, the attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
• Because we maintain copies of personal information to protect from accidental or malicious loss and destruction, residual copies of your personal information may not be removed from our backup systems for a limited period.

Consent Withdrawing

For withdrawing your consent at any time during the tenure of your services with us, you may choose to do so by sending us an e-mail. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We reserve the right, at our sole discretion, to modify the terms of this Privacy Policy from time to time to ensure compliance with applicable laws (“Updated Terms”). The Updated Terms shall be effective immediately and shall supersede these the terms of this Privacy Policy. We will not be under an obligation to notify you of any changes to this privacy policy except if the changes made to the policy significantly affect your rights or as may be required by law. Thus, you are advised to review this page periodically for any changes. We may or may not notify you of any changes by posting the new Privacy Policy. By continuing to use My Islam TV app after the updated Terms have been published, you affirm your agreement to the updated terms.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at privacy@myislamtv.uk